Company information.

SeloraCloud is operated by Lakewren Digital Ltd, a private limited company registered in England and Wales, company number 17478291. This page provides the provider identification required by UK law and, for customers in the EU/EEA, by Article 5 of Directive 2000/31/EC (the E-Commerce Directive) as implemented nationally.

Lakewren Digital Ltd — company number 17478291.
Registered office: 128 City Road, London, EC1V 2NX, United Kingdom.
VAT number: [VAT NUMBER — TO BE PROVIDED IF REGISTERED]

[PLACEHOLDER — support e-mail, legal e-mail, billing e-mail, abuse e-mail and telephone number: to be provided by the company before launch. Do not publish with placeholder company details.]

Direct and effective contact: we answer e-mail promptly; a telephone number and postal address are provided above.

Support for existing customers is available through the ticket system in the client area of our billing platform.

For recipients of our hosting services in the EU and for EU authorities, we maintain the points of contact required by Articles 11 and 12 of Regulation (EU) 2022/2065. Notices of illegal content and other DSA correspondence can be sent to our abuse e-mail address; official communications from authorities go to our legal e-mail address.

[PLACEHOLDER — DSA point-of-contact e-mail address, postal address and the languages in which notices are accepted: to be provided by the company before launch. Do not publish with placeholder company details.]

Data protection: the Information Commissioner’s Office (ICO), UK — ico.org.uk. EU/EEA customers may also contact the supervisory authority of their member state.

[PLACEHOLDER — if any regulated activity applies (e.g. a Digital Services Coordinator under the DSA for EU-established providers, or sector regulators), list it here once the establishment question is settled.]

Payments are processed through our billing platform using the payment methods offered at checkout, including SpicePay. We do not store payment card data on this website.

UK VAT is applied to UK customers; VAT of the customer’s member state is applied to EU consumer customers (or reverse charge for qualifying EU businesses). VAT numbers are shown on invoices where applicable.

If you have a complaint, contact us first — we will aim to resolve it quickly.

In the UK, consumers may use the small claims process or a relevant ombudsman. In the EU, consumers may use national ADR bodies or the European Consumer Centre network (ECC-Net). The former EU Online Dispute Resolution (ODR) platform was discontinued on 20 July 2025 following Regulation (EU) 2024/3228 and is no longer available.

We are not obliged to participate in proceedings before a consumer arbitration board and currently do not.